Our Residents Are Our Why
Preservation Management’s Resident Services program is not a one-size-fits-all approach. That is because we’re dedicated to helping our residents meet their individual goals.
Our Resident Services Coordinators work side by side with our residents, providing connections and referrals to community resources and bringing services and educational programming into our communities. On any given day, here are some things you may find our Resident Services team doing:
- Coordinating a blood pressure screening clinic in the property community room so that residents can receive medical care steps away from the door to their apartment home.
- Assisting a resident with navigating their benefits to receive the assistance they are entitled to.Running an open door food pantry and organizing a commodity box delivery to bring fresh, healthy food options to our residents.
- Working with a local community organization to bring free or low cost after-school programs and summer camps onsite for school-aged children to stay safe and engaged.
- Providing confidential support and connection to resources for individuals looking for an alternative to addiction.
- Facilitating a workshop in the computer learning center to assist residents with job search skills.
- Writing and delivering a newsletter filled with engaging content to build awareness of community resources.
- Reaching out to a resident to help find financial assistance when they are faced with an unforeseen issue impacting their ability to pay rent.
Both annually and on an ongoing basis, our Resident Services Coordinators focus on specific target areas. It is an organizational goal to make a strong impact with positive change. Some of the specific concerns include fire safety, bullying, substance abuse, crime prevention, fall prevention and mental health. Our goal is to reduce the stigma surrounding mental health and to flood our communities with resources and education so that our residents feel seen, heard and supported.
Some of our Resident Services Coordinator positions are funded by a HUD Resident Services grant. PMI manages all aspects of grant program compliance and reporting. Regardless of the source of funding, we conduct thorough Quality Assurance reviews to ensure our programs provide a level of service we can all be proud of.
The offerings of our resident services programs are as diverse as our residents – and that’s what makes them special!