Empowering Residents: The Unsung Heroes of Property Management
Posted by: Preservation Management, Inc. in Uncategorized on August 19, 2024
One of the many roles of a Resident Service Coordinator is to aid in the facilitation of onsite programming and events. Strong communities are built on social connections and a sense of belonging. RSCs achieve this through facilitating many free community activities, holiday parties, congregate meals, life skill workshops, health screenings, commodity, and food initiatives, after-school programs, summer camps, crime prevention, literacy benefits, and much more. Continue following along to explore the exemplary programs and thoughts from our PMI Resident Services Team.
“Let us shine a spotlight on the incredible work done by Resident Service Coordinators. As unsung heroes, we play a pivotal role in our community, ensuring that residents receive the support and resources they need to thrive. Service coordinators wear many hats. We are advocates, problem-solvers, and connectors. We help residents navigate complex systems, access essential services, and build meaningful connections within the community. From organizing educational workshops and health screenings to coordinating transportation and providing one-on-one support, our work is diverse, impactful, and plays a crucial role in contributing a stable foundation for our residents.”
– RSC at Craven Terrace Apartments
“As an RSC, I believe we create a more stable foundation for our residents at our senior and family properties. I believe in the importance of being visible to the residents, so they know I am available when a need arises. Unfortunately, some residents do not have a support system in place. As a service coordinator, we are an additional support system for our residents and community. The needs of our residents may vary from applying for benefit programs, accessing local food pantries, or researching employment opportunities. Providing these connections creates additional stability that helps support our residents and create a more static foundation.”
“I believe in the importance of forming partnerships with community providers to further assist our resident’s needs. If a resident is experiencing financial struggles, as an RSC with established partnerships, we can connect them with additional resources in the community that can assist them. RSCs often provide advocacy for residents who are unable to advocate for themselves. It is also essential for RSCs to work closely with property management to establish clear communication, which ensures greater transparency.”
“I believe in the importance of social engagement for our residents. Many of our residents are socially isolated. We provide them with opportunities for social engagement, which promote a happier and healthier community and foundation.“
“The work of an RSC is ongoing and rewarding in so many ways!”
– Susan Iadevaia – Jalbert, RSC at Brookside, Oakleaf Terrace, Village View, & Varney Square
“RSCs have to be readily available to think outside the box while working with residents and assisting with their needs. RSCs repeatedly plant seeds of information throughout our communities. We seek and find available resources to navigate the needs and wants of our residents. RSCs show love, respect, and encouragement for all individuals, in hopes that they thrive in our communities. Through these acts of kindness, we create a more fluid foundation for our residents.”
– Natrina Cox, RSC at Cumberland Court & Rutherford Park
“Resident Service Coordinators empower residents by providing them with the knowledge and tools they need to improve their quality of life. Whether it’s helping someone understand their benefits, find employment, or access healthcare, service coordinators encourage residents to take charge of their futures. By fostering connections and creating a sense of belonging, Resident Service Coordinators help build strong, supportive communities. Our efforts bring residents together, reduce isolation, and promote a culture of mutual support and respect. The impact of Resident Service Coordinators is profound and influential. Our dedication and compassion make a tangible difference in the lives of countless individuals and families. We are committed to our mission and work diligently to serve our residents and community.” – RSC at Craven Terrace Apartments
The dedication and compassion of Resident Service Coordinators make a tangible difference in the lives of countless individuals and families. They are dedicated to providing safe, high-quality, well-maintained communities where seniors and families thrive. PMI’s Resident Services Team is at the core of establishing and maintaining a stable foundation for those they serve.